The LTA's vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone.
About the Role
The General Assistant is a key part of the team, supporting the Operations Team’s delivery at Nottingham Tennis Centre - ensuring excellence in service and driving ‘best in class’ standards.
The General Assistant is responsible for presentation standards, cleaning, and the delivery of all setup logistics for meetings, functions, and events. As well as some Customer Assistant and Café Bar cover.
This role will require flexibility to work daytimes, evenings and weekends via ‘rota’ shifts as required.
Key Accountabilities
Housekeeping & Cleaning:
• Working as part of the team, ensuring all facility areas are cleaned daily to the highest standard.
• Taking part in weekly deep cleans of the building, being responsible for areas of focus as agreed by the Supervisor.
• Provide daily support to ensure all courts and supporting areas are cleaned and maintained, indoors and outdoors, working in partnership with the Centre and Grounds team.
General:
• Ensure all meetings, rooms, functions, and events are set-up as required and presented with excellence, working in partnership with the other departments where appropriate.
• Assist in supporting the smooth operation of the car park, during busy periods.
• Support Reception and Café Bar shifts as required by the Operations Management Team.
• Work within H&S guidelines, always using equipment and products appropriately.
Interview Timelines
Please note, the application window for this role closes at midnight on Sunday 14th December.
We reserve the right to close the job advert early or extend the advert depending on the volume of applications we receive.
Interviews will take place in-person at Lexus Nottingham Tennis Centre on a rolling basis.
Our Support to You
When applying for our roles, you will be asked as part of our application process if you require any adjustments or support during the recruitment process. Adjustments could include extra time for assessments, interview questions in advance, alternative formats for materials or wheelchair access. Any information you provide will be treated in confidence and only used to make sure you have the best possible experience with us.
Life at the LTA
The LTA, through its vision 'Tennis Opened Up', is committed to creating an inclusive environment where all colleagues feel included and a strong sense of belonging. We particularly welcome applications from people from ethnically diverse communities, deaf and disabled people, members of the LGBTQ+ community and people with lived experience of the UK's many and varied communities.
Read some of our colleague testimonials below and find out more here
* “As a new mum, I’ve appreciated the LTA’s newly enhanced benefits, which have supported me during maternity leave and in my return to work. In total, I have been with the LTA for four years and love the diversity of my role.”
* “Everyone's respected in terms of the culture, ethnicity, and the background, so you don't feel inequal in any capacity. I remember how supportive my team had been during Ramadan, being fully understanding of its requirements and flexible with my work schedule.”
* “As a new starter at the LTA, my experience has been overwhelmingly positive. Being a tennis fan, I was excited to join the organisation, and from day one, I’ve been impressed by everyone’s dedication to our mission of 'Tennis Opened Up', as well as promoting diversity, inclusion, and sustainability."
Find out more about the role, and our amazing LTA benefits via the link provided.