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Operations and technical support lead officer

Kettering
CRA GROUP RECRUITMENT AND PAYROLL LTD
Posted: 28 November
Offer description

Job Description
3-Month Contract with a Local Authority



Summary

* This role spans the functions of Planning Policy, Placemaking, Development Management, and Enforcement. It supports the managers in these areas to ensure the successful delivery of services and achievement of Service Plan objectives and targets. The postholder will lead a team responsible for project management, performance and data monitoring, and administrative support, all crucial for delivering an effective planning service.


Responsibilities

* Assist senior colleagues and managers in the Planning Service.
* Ensure the highest levels of customer service.
* Support initiatives and process improvements as needed.
* Take responsibility for personal development and continuous improvement.
* Maximize personal productivity, minimize errors, and produce high-quality work.
* Attend evening and weekend meetings, committees, and exhibitions.
* Oversee and facilitate invoicing and transactions.
* Monitor budgets and calculate projections to support management.
* Produce financial statements and program information for Planning Service Managers.




Requirements

Requirements
* Strong understanding of administrative functions supporting the English Planning System.
* Experience with computerised planning systems and GIS.
* Ability to prioritise workload and work independently.
* Project management experience for medium and long-term projects.
* Financial management skills, including handling transactions and budget monitoring.
* Educated to degree level or equivalent experience.
* Critical understanding of relevant theories and concepts.
Additional Information
* Working hours: 37 hours per week
* Hybrid: 1-2 days in the office (subject to discussion)
* Duration: 12 weeks (potential to extend)
The role closes soon, apply ASAP.


Requirements
This role works across the functions of Planning Policy and Placemaking and Development Management and Enforcement to support the managers of these areas in the successful delivery of their services and achievement of their relevant Service Plan objectives and targets. The postholder will manage and develop a team delivering project management, performance and data monitoring and administrative support specific to the delivery of a successful planning service.

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