We are looking for a professional, driven individual to join our fast-paced customer service team based in Bedford. This full-time role involves handling inbound calls, emails, and LiveChat to provide high-quality support to customers. Key Details: * Full time – 37.5 hours/week * Shift: Monday–Friday, 9am–5pm * Temp to Perm * Smart/casual dress code What We’re Looking For: * Experience in customer service (ideally in a call centre) * Strong communication and multitasking skills * Comfortable working towards targets * Proactive, reliable, and a strong team player * Able to work in-office 5 days a week What’s in It for You: * Coaching and development * Opportunities for progression * Performance-related pay * Health care, pension, and other benefits after probation * Free fruit, drinks, parking, and break area * Regular team activities * Dog-friendly office If you are interested please apply with your CV