Job Summary
We have been baking and serving fresh bagels in the Brighton area for over 25 years.
We are looking for a part time Store Supervisor to join the team (must be available to work weekends), working alongside our store manager to oversee daily operations across our stores within Brighton & Hove. The ideal candidate will have strong leadership skills and a background in food production, ensuring that our team delivers exceptional service in a fast-paced environment. This role is crucial for maintaining high standards of quality and efficiency, while also fostering a positive work atmosphere.
Duties
* Working alongside the store manager and running shifts (without the store manager present).
* Supervising and working alongside the store team in their duties, serving customers, filling bagels, making hot drinks and cleaning.
* Ensuring all food preparation tasks are being completed by the team ahead of upcoming peak demand or scheduled orders.
* Manage inventory levels and assist with ordering stock to ensure smooth operations.
* Complete end of day till procedures.
* Monitoring the standard of service and guiding junior team members where appropriate.
* Handle customer inquiries and complaints effectively, providing solutions to enhance customer experience.
* Maintaining cleanliness of the store and preparation areas.
* Ensuring adherence to food safety and hygiene standards.
* Ensure daily compliance checks are completed, and supporting the store manager with keeping paperwork up to date.
* Maintain current knowledge of company policies and procedures.
Experience
* Experience in a similar role within hospitality preferred, but not mandatory.
* Experience in a supervisor or team leader position.
* Background in food production, with knowledge of kitchen operations.
* Demonstrated ability to lead a team effectively, and motivating team members.
* Excellent communication skills, with the ability to engage positively with both team members and customers.
* A passion for the hospitality industry and a commitment to delivering outstanding service.
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
* Casual dress
* Company pension
* Discounted or free food
* Employee discount
* Store discount
Work Location: In person