Overview
We're looking for a friendly, organised, and proactive Business Centre Administrator / Receptionist to be the welcoming face of The Greenhouse Business Centre. This is a fantastic opportunity for someone who loves working with people and enjoys variety in their day. You'll be the first point of contact for visitors, tenants, and customers - making sure everyone receives a warm welcome and professional service. You'll also play a vital part behind the scenes, supporting the Commercial Property Manager and the wider team with administration, bookings, and marketing to help the centre run smoothly and grow. This role requires someone who enjoys being at the heart of a busy, community-focused environment — every day brings something new!
Responsibilities
* Be the first point of contact for visitors, tenants, and customers, delivering a warm welcome and professional service.
* Support the Commercial Property Manager and the wider team with administration, bookings, and marketing.
* Coordinate daily office tasks to ensure the centre runs smoothly and efficiently.
* Assist with reception duties and help manage a busy schedule in a team environment.
Qualifications
* Experience in reception, administration, or customer service roles.
* Strong IT skills (Microsoft Office, email systems, social media).
* Excellent organisational skills and a proactive approach to problem solving.
* Confidence to work independently and as part of a team.
* A positive, professional attitude and a genuine enthusiasm for helping others.
About Groundwork
Groundwork, the UK\'s leading regeneration charity, aims to change places and lives. Our projects across the North East and Cumbria help local people gain skills, improve their environment, and strengthen their communities. We are a Disability Confident employer and offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. We are committed to creating a safe environment for all participants and to safeguarding the welfare of children, young people, and adults at risk. Our safer recruitment practices ensure a consistent process for evaluating candidates and ensuring suitability to work with children, young people, and adults.
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