The Clover Group NI is a leading hospitality group based in Belfast, Northern Ireland, known for its vibrant and diverse venues. With a portfolio that includes Henry’s & The Jailhouse, Margot, Whites Tavern, Fountain Lane, Pug Uglys, The Bone Yard, and more, The Clover Group creates memorable dining and entertainment experiences. We are committed to excellence in service, creativity, and fostering inviting environments across all our locations. Our dedication to quality and innovation makes us a popular choice for both guests and team members.
Role Description
This is a full-time, on-site role based in Belfast for the General Manager at Margot & Rudi. The General Manager will be responsible for overseeing the day-to-day operations of the venue, ensuring exceptional customer service, and maintaining operational efficiency. Responsibilities include leading and developing the team, managing budgets, driving sales, ensuring compliance with health and safety regulations, and implementing strategic initiatives to meet business goals. The role requires a proactive and hands-on approach to maintain the venue's high standards and reputation.
Qualifications
* Leadership and team management skills, including the ability to motivate and develop staff.
* Operational management expertise, including budgeting, scheduling, and cost control.
* Customer service and relationship-building skills to ensure customer satisfaction.
* Knowledge of health and safety regulations and compliance within the hospitality industry.
* Strong organisational and problem-solving abilities to handle the fast-paced environment.
* Excellent communication and interpersonal skills for effective team and guest interactions.
* Previous managerial experience in hospitality or a related field is highly desirable.
* A passion for creating memorable customer experiences and a proactive attitude toward improving processes.
What We Offer
* Competitive salary + bonus structure
* Opportunity to shape a new, standout Belfast venue
* Career development and support within the established Clover Group network
* Being part of an exciting new opening in Belfast's thriving hospitality scene
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