Overview
Charity Shop Supervisor (Zero Hours) – Northallerton
Location: Northallerton (High Street) • Department: Fundraising, Comms & Engagement
Contract: Zero hours • Compensation: £13.69 per hour • Application Deadline: 16 November 2025 • Closing date: Sunday 16 November 2025
About the role
Working as a Charity Shop Supervisor gives you the ultimate flexibility to plan your life around work with hours to cover holidays, busy periods and staff absence. It’s a great opportunity for someone with retail management experience who enjoys variety and thrives in a community-focused environment.
We’re on the high street, next to the pedestrian crossing, and Wednesdays are market days, which means we’re busy and vibrant. Donations keep us busy, volunteers keep us smiling, and customers keep us on our toes.
Responsibilities
* Provide excellent customer service and welcome shoppers (people and pets) in a friendly shop environment.
* Encourage Gift Aid sign-ups, collect donations, and ensure items are priced to maximise fundraising.
* Maintain an attractive shop floor with eye-catching window displays, tidy rails and shelves, and safe, appealing presentation of stock.
* Lead and support our team of volunteers, giving clear guidance, sharing shop updates, and keeping morale positive.
* Ensure donations are processed, priced, and ready for sale; monitor stock levels and shop presentation.
About you
* Previous retail experience, including time spent supervising or managing.
* Ability to work with a diverse range of customers and be flexible with shifts.
* Organised, practical, and ready to handle day-to-day shop responsibilities.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. The benefits package includes:
* Programmes for physical and mental wellbeing support
* Free GP access via MetLife (24/7), private prescriptions and more for you and your family
* Pension scheme with enhanced employer contribution
* Charity worker discounts across retailers
To read more about the benefits Blue Cross offers, please visit the “why work for us” page on our website.
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