Clerical Officer - Institute of Neurological Sciences
Be among the first 25 applicants. 1 day ago.
Job Overview
The shift pattern for this post is Monday - Friday, 8.45 am - 5.00 pm
An exciting opportunity in the Institute of Neurosciences for an experienced and driven Receptionist to join the Neurophysiology Team based at the Queen Elizabeth University Hospital.
Responsibilities
* First point of contact for patients and staff and support effective clinical care by providing an efficient reception service.
* Administer and process patient appointments accurately, ensuring medical records remain confidential and securely stored.
* Update systems to reflect admissions, DNA, or cancellations in a timely manner.
* Scan all procedure reports onto the portal and send copies to GPs.
* Ensure the smooth running of the reception area at all times.
* Assist patients, medical and nursing staff with enquiries.
* Proficiency in the use of IT systems and Microsoft Office.
Qualifications and Experience
* Self‑motivated, excellent organisational skills, able to work independently without supervision.
* Experience working in a fast‑paced environment, enthusiastic team player.
* Previous secretarial experience, ideally within an NHS environment.
* Sound knowledge of NHSGGC IT applications.
* Strong communication and customer service skills.
Informal Contact
Christine Cassidy – Admin Manager, 0141 232 7932, Christine.cassidy@nhs.scot
Other Information
This role does not meet the eligibility criteria for a Certificate of Sponsorship (CoS). NHS Greater Glasgow and Clyde encourages applications from all sections of the community and promotes inclusion across the organisation.
By signing the Armed Forces Covenant, NHSGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during recruitment and selection.
Candidates are expected to provide authentic responses in the application form. The use of artificial intelligence or automated tools is discouraged. Failure to comply may result in withdrawal of application.
For application portal/log‑in issues, please contact in the first instance.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Hospitals and Health Care
#J-18808-Ljbffr