Help shape a service that changes lives every day
We’re looking for an inspiring, people-focused Team Leader to join ourTeam and help shape a service that delivers real impact.
If you’re passionate about leading people, improving services, and making a meaningful difference in your community, this is an exciting opportunity to take the next step in your career.
About the Role
As Team Leader, you’ll play a key role in ensuring our advice services are responsive, effective, and delivered to the highest standards. You’ll lead and support a dedicated team, helping them succeed while ensuring excellent outcomes for clients.
This is a varied and rewarding role, combining leadership, coaching, performance management, compliance, and service improvement, all within a flexible and accessible seven-day service.
What you’ll be doing
You’ll lead and support a dedicated team, helping them succeed while ensuring excellent outcomes for clients, delivering services across seven days, including late opening hours.
You’ll build a positive team culture where people can develop and grow. You’ll build a strong and supportive working environment, driving performance and building collaborative working practices across the wider services within the charity.
What We’re Looking For
* Experience managing staff and/or volunteers
* Strong coaching and performance management skills
* Ability to give constructive feedback with confidence and empathy
* Experience analysing data and producing reports
* Ability to work effectively within hybrid teams
What you need to know
* Full time hours,
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