Operations Manager - Physical Security Systems
Location: Southampton, South East England, United Kingdom
Client: SSR Personnel (represented by JR UK)
Job reference: 190700872759718707237340
Salary: £60,000 – £65,000 DOE basic salary. Company car or £10,000 car allowance option, Health Insurance, Company pension and well-being benefits.
Responsibilities
* Manage engineering operations, including installation, maintenance, and reactive service delivery
* Lead supervisors, engineers and support staff, driving performance and continuous improvement
* Oversee resource planning, scheduling and operational efficiency
* Act as the senior escalation point for technical and service-related issues
* Ensure compliance with industry standards, legislation and audit requirements
* Support commercial activities, including quotations, cost control and operational performance
* Build strong customer and supplier relationships while managing escalated issues professionally
* Promote a positive health & safety culture and support ongoing training and development across the team
Candidate Profile
* Proven experience managing engineering or electronic security teams
* Strong operational, technical and people management skills
* Knowledge of compliance standards and audit processes within the security industry
* Ability to manage customer relationships and deliver high service standards
* Commercial awareness with experience supporting operational budgets and quotations
Salary & Benefits
* Company car or car allowance option
* Company pension
* Life insurance and accident cover
* Employee discount and wellbeing programmes
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