Job Description
This is a key role in providing exemplary levels of customer service to our global customers, ensuring order developments are managed efficiently in a proactive manner.
Reporting to the Contracts Team Leader, you will work as part of a larger team who liaise with multiple departments across the business ensuring updates on orders are precise and accurate.
In this role you will carry out contract reviews of customers orders, liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements and organise your working day to ensure priorities are addressed, customer expectations are met and internal delays are reduced.
This role would suit a person who can build strong relationships with customers and other internal departments and has to the ability to work well under pressure.
Qualifications
Essential
* Communication skills
* Interpersonal skills
* I.T skills Microsoft Office
* Organisational skills able to prioritise
* Good general education (numerate and literate)
Desirable
* Negotiation skills
* Experience in a manufacturing/engineering environment
* Experience in a contractual environment
* Good technical, mechanical and electrical knowledge
Additional Information
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