IT Configuration Manager
Leeds, West Yorkshire (Hybrid Working - 3 days per week on-site)
Excellent Benefits Package
An excellent opportunity for an experienced IT Configuration Manager to join a large-scale technology organisation and take ownership of the Service Configuration Management practice. This is a strategic and hands-on role, responsible for shaping how configuration data is managed, governed, and maintained across a complex enterprise environment.
As an IT Configuration Manager, you'll lead the development and continuous improvement of Configuration Management processes, ensuring data quality, operational efficiency, and alignment with organisational goals. You'll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to ensure the Configuration Management Database (CMDB) is accurate, high-performing, and supports broader transformation initiatives.
This IT Configuration Manager offers the chance to set direction, lead a small team, and influence best practice across the wider ITSM landscape while working in a collaborative, forward-thinking environment.
IT Configuration Manager - Key Requirements:
1. Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations
2. Advanced...