Operations Manager
Interim role 6-9 month contract (with potential to become permanent)
PEOPLE FOCUS. COMMUNITY LED. AMBITIOUS. ESTABLISHED.
Were looking for a strong Operations Manager to take ownership of multiple sites and help teams deliver great hospitality every day. Youll be out in the business most of the week, supporting GMs, improving standards, and making sure guests leave happy and teams feel proud of the work they do.
What youll do...
Ensure every site delivers consistently great service, staying close to customer feedback and acting quickly when improvements are needed.
Put clear, simple routines and ways of working in place to maintain high daily standards, ensuring sites are compliant, well-presented and operationally sharp.
Bring fresh ideas and commercial thinking that drive sales, footfall and memorable guest experiences, using data to understand whats working and where attention is needed.
Set stretching but realistic labour, margin and revenue targets, working closely with finance and commercial teams to protect profit and support meaningful investment decisions.
Build a positive, high-performing culture by coaching GMs to be visible and confident leaders, giving honest feedback that helps people grow, and developing a strong talent pipeline for future leadership.
About you...
Multisite operational leadership experience in hospitality
Someone who leads by doing, present, visible, supportive
Clear communicator who can influence in site, in the office and at board level
Strong commercial skills, understands how to move a regional P&L in the right direction
Comfortable with change, growth, and fast-moving environments
Happy to travel regularly and spend the majority of the week on site
Salary £65 75k + bonus + perks
Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by clicking here.
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We are Sixty Eight People.Through people, we will revolutionise our industry!
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