Company Description
Hughes, Isaac & Co has been providing exceptional accountancy services since 1988. Serving clients in South Wales, Bristol, and North Somerset, the firm works with both established corporations and emerging businesses. Focused on delivering business advice and support, Hughes, Isaac & Co assists clients in meeting necessary requirements while offering insights for business growth. We are based in South Wales & the Greater Bristol Area, Hughes, whilst this role is based in the Burnham On Sea office.
Role Description
This is a full-time, on-site role based in the Greater Bristol Area, United Kingdom. The Client Engagement - Business Administration & Marketing Support professional will play a key role in engaging with clients, ensuring exceptional customer service, and supporting business administration and marketing activities. The role involves onboarding and offboarding clients, taking and moitoring identity requirements, maintaining client relationships, handling inquiries, managing client meeting schedules, maintaining Partner diaries, and assisting with marketing strategy and execution.
Qualifications
* Strong Interpersonal Skills and Communication skills to build and maintain effective client relationships.
* Experience in Customer Satisfaction, Customer Service, and Customer Experience to enhance and maintain client engagement.
* Organizational and administrative abilities to support business operations efficiently.
* Familiarity with marketing practices and a proactive approach to contribute to marketing initiatives.
* Proficiency in office tools and technology is preferred.
* A positive attitude, problem-solving skills, and a commitment to excellent service delivery.
* Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.
* Experience in Payroll is helpful.