Product Owner
Location: Bedford (Hybrid)
Salary: up to £90,000
Contract: 12-month FTC
A Product Owner is required to take ownership of a business-critical incentive and performance platform, ensuring it operates accurately, consistently, and effectively across a complex organisation.
This is a highly visible role, focused on stabilising and improving an established product, driving operational excellence, and rebuilding stakeholder confidence. You will work across multiple business functions, owning the end-to-end service, prioritising improvements, and ensuring the platform continues to support business performance and colleague engagement.
Key Responsibilities & Skills:
1. Own the end-to-end product life cycle, from operational delivery and governance through to future enhancements.
2. Lead the monthly delivery cycle, ensuring accuracy, consistency, and timely execution of incentive calculations and payments.
3. Identify and resolve issues impacting product performance, data quality, and user confidence.
4. Define and prioritise product improvements, balancing business needs, risk reduction, and operational efficiency.
5. Establish robust controls, validation processes, and governance frameworks to ensure reliable outputs.
6. Use data and operational insights to identify trends, risks, and oppo...