JOB AND PERSON SPECIFICATION
Job Title: Assistant to the Senior Housekeeper at the Official Residence of the Commonwealth Secretary-General
Division: Secretary-General’s Office
Location: Official Residence of the Secretary-General
(London W1)
Grade: O
Reports to: Senior Housekeeper at the Official Residence of the Commonwealth Secretary-General
Functional Relationships: 1. Chief of Staff, Secretary-General’s Office
2. Office Manager, SGO
General Information
The Commonwealth Secretary-General, as the Chief Executive of the Commonwealth Secretariat is primarily responsible for its executive direction and management. Furthermore, as an eminent public figure, she needs to interact regularly and widely with a large number of constituencies.
Job summary
The scope of work involves activities associated with preparing meals and serving drinks, as required, as well as maintaining the Secretary-General’s residence in a clean and presentable manner; responsible for assisting the Housekeeper in the day-to-day smooth running of the house including dealing with admittance of guests and maintenance personnel & suppliers, cleaning, laundry, ironing, washing etc as directed by the Housekeeper.
The post holder is expected to bring to the position at all times the capacity to exercise initiative and independent judgement in the performance of agreed tasks. It is essential that the post holder has and brings to the post absolute discretion and confidentiality.
Task description
NB: The duties listed below are not intended to be all-inclusive. Duties assigned are at the discretion of the Secretary-General and/or the Housekeeper.
The post-holder, will assist the Housekeeper in:
· Cooking and preparing drinks and supporting the catering for events as and when required
· As and when required, participate in the serving of food and refreshments for representational functions including lunches, dinners, receptions or social events held at the Residence
· Cleaning and tidying of the house and immediate surroundings including the back yard and front steps as well as windows, vacuuming, mopping, and spot-cleaning floor or wall surfaces, and sanitizing bathroom fixtures
· Dusting and polishing furniture, fixtures and other fittings
· Laundry and ironing
· Watering of plants and arranging flowers
· Supporting the Housekeeper in meeting & greeting the Secretary-General’s guests and also dealing with and escorting the maintenance personnel and suppliers
· Perform any other duties associated with maintaining the Residence.
Person specification
Experience:
Essential:
· Experience in cleaning / housekeeping
· Cooking
Competencies
Applicants should be able to demonstrate:
· Capacity to work within an official household, demonstrating interpersonal skills, sound judgement and common sense
· Results orientated with a strong focus on providing a service
· Commitment, flexibility and initiative
· Good communication skills to achieve the right results in dealing with visitors to the Residence, at receptions and with service personnel
· Able to set priorities within allocated duties while remaining responsive to competing priorities
· Work within guidelines and without close supervision
· Maintain a high level of confidentiality
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