Receptionist
Join to apply for the Receptionist role at Haulfryn
Location: Holman’s Wood Holiday Park, TQ13 0DZ
Salary: £26,208 per annum
Hours: 40 hours per week (7 days, 8am-8pm)
Job Type: Permanent
We’re looking for a warm and professional people‑person with great organisational skills and a love of providing excellent service.
Why Join Us?
* Competitive Salary
* Discounted Holidays at our picturesque UK holiday parks
* Discounted Meals at on‑site restaurants
* 30 Days Holiday (including bank holidays), increasing to 35 days with service
* Company Sick Pay
* Continuous Training & Development Opportunities
* Company values 90 years of family values and commitment to sustainability
What You’ll Do
* Provide a warm welcome to all guests, ensuring a professional and positive first impression.
* Handle and relay messages via phone, email or face‑to‑face, ensuring all communications are passed to the relevant departments.
* Check guests in on arrival, delivering 5‑star customer service.
* Liaise with internal departments to ensure guest needs are met quickly and efficiently.
* Monitor visitor access and maintain security awareness for the safety of our guests and colleagues.
* Support with general administrative duties, including paperwork, reporting and front‑of‑house organisation.
* Deal with complaints professionally, escalating where appropriate to ensure a swift resolution.
* Maintain a tidy and welcoming reception area and ensure office supplies are stocked.
Who We’re Looking For
* At least 2 years experience in a customer‑facing or customer service role.
* Excellent communication and interpersonal skills.
* Strong customer care instincts with a calm and efficient approach to problem‑solving.
* Great attention to detail and the ability to juggle multiple tasks.
* Confidence using Microsoft Office and booking systems.
* Flexible attitude to working weekends and bank holidays as part of a rota.
* Initiative and professionalism, with a helpful attitude at all times.
Why Choose Haulfryn?
* Exceptional Locations: Work in a place that inspires.
* Family Values: Join a supportive, community‑focused team.
* Nurturing Nature: Sustainability is at the heart of what we do.
If you’re ready to be the welcoming face of a friendly and high‑performing team, we’d love to hear from you.
Apply today to start your journey with Haulfryn at Holman’s Wood Holiday Park!
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
#J-18808-Ljbffr