Bristol, Darlington, Manchester, Wolverhampton Job Summary Do you enjoy building solid working relationships with internal and external stakeholders? Are you a natural communicator with the ability to tailor your communication approach to suit your audience? If so, we have an exciting opportunity for a BSF Technical and Interventions Officer to join our team at the Ministry of Housing, Communities and Local Government (MHCLG) and we'd love to hear from you! The Ministry of Housing, Communities and Local Government (MHCLG) is leading the Government response to the Grenfell Tower fire. MHCLG has been taking immediate action to ensure the safety of residents in existing high-rise blocks of flats, prioritising the identification and remediation of unsafe cladding. An unprecedented £5.1 billion investment in building safety has been announced through which the Government is funding the cost of replacing unsafe cladding for leaseholders in residential buildings 18 metres and over in England. This is making homes safer and free those who, through no fault of their own, have been unable to move from their homes. We are recruiting 3 Higher Executive Officer (HEO) posts to assist in the Government delivery of the building safety fund and remediate high-rise buildings with fire safety risks caused by unsafe cladding Job Description As the BSF Technical and Interventions Officer your responsibilities will include: Technical team roles (2x roles) Handling appeals and co-ordination of variations and closure reviews Provision of secretariat support for the Appeals and Variations Board, including minute taking, preparation of Chair’s Brief and monitoring of actions Ensuring that trackers are updated and team mailboxes are monitored Support to deal with technical queries, working with the Department’s contractors Handling queries from applicants, delivery partners and MP’s correspondence Identifying issues and opportunities for improvement, working with stakeholders Support the team in ensuring that lessons learned from our work on PAS 9980 is shared with policy teams and wider audiences where necessary. Interventions team role (1 role) Contribute to our interventions approach across slow moving and stuck buildings Lead individual interventions to help move buildings through the process Work collaboratively with delivery partners to identify where we can be most effective Lead evaluation on where our interventions have been most effective Contribute to ministerial briefings and updates As the BSF Technical and Interventions Officer your responsibilities will include: Technical team roles (2x roles) Handling appeals and co-ordination of variations and closure reviews Provision of secretariat support for the Appeals and Variations Board, including minute taking, preparation of Chair’s Brief and monitoring of actions Ensuring that trackers are updated and team mailboxes are monitored Support to deal with technical queries, working with the Department’s contractors Handling queries from applicants, delivery partners and MP’s correspondence Identifying issues and opportunities for improvement, working with stakeholders Support the team in ensuring that lessons learned from our work on PAS 9980 is shared with policy teams and wider audiences where necessary. Interventions team role (1 role) Contribute to our interventions approach across slow moving and stuck buildings Lead individual interventions to help move buildings through the process Work collaboratively with delivery partners to identify where we can be most effective Lead evaluation on where our interventions have been most effective Contribute to ministerial briefings and updates Person specification An excellent collaborator, who can work in partnership with a wide range of internal and external stakeholders, at different levels. Strong organisational skills with the ability to multi-task, work flexibly, prioritise, and work to differing deadlines. Ability to take initiative and seek out innovative opportunities to deliver effective change in a fast paced and dynamic environment. Ability to gather and evaluate evidence, consider options against organisational objectives, and make strong recommendations. The ability to work at pace and respond flexibly to competing and changing demands, prioritizing, and managing your workload efficiently, identifying and mitigating risks to ensure effective delivery. Excellent decision making and judgement skills, and ability to synthesise complex issues effectively. Alongside your salary of £34,801, Ministry of Housing, Communities and Local Government contributes £10,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Childcare Voucher and Cycle to Work Schemes. For more information, please click here. Selection process details Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Application and Selection The application process will be split into 2 stages, testing the following Success Profiles: Behaviours, Strengths Stage 1: Sift Behaviour: Working Together Managing Behaviour: Managing A Quality Service Behaviour: Delivering at Pace There is a 250-word limit per question. When Writing Your Application, Remember the assessor won’t be reading your answers sequentially do not assume that the same assessors will have read all of your answers if talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!) Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. Stage 2: Interview Behaviours: Working Together, Managing A Quality Service, Delivering at Pace. Strengths: The strength-based questions will require natural responses from the candidates. Sift and Interview Dates Sifting is envisaged to take place the week commencing 05/01/2026. Interviews are envisaged to take place the week commencing 19/01 and are currently being held remotely via videocall. This could be subject to change. How We Recruit Find out more about our recruitment processes here. Applying Sifting Interview Interview Results & Feedback Reserve List Near Miss Civil Service Grades We are a DCS, RIS & GPTWV employer Reasonable Adjustments How To Apply Find out everything you need to know before applying here. You must review the following information from the MHCLG Career's Site before submitting your application. This step is essential to ensure your eligibility for the role and that your application is completed correctly. Security Clearance Requirements Civil Service Nationality Requirements Right to Work Artificial Intelligence Civil Service Code and Recruitment Principles CV Declaration Sponsorships Salary and Grade Existing Civil Servants Conflict of Interest Location and Flexible Working Fixed Term Contracts Internal Fraud Database - Internal Fraud Register Appeals and Complaints Conflict of Interest Security Clearance Requirements National Office: BPSS Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Jan Garner Email : janet.garner@communities.gov.uk Recruitment team Email : recruitment@communities.gov.uk Further information About If you are unsure about any part of the process or require additional information about the post to enable you to progress your application, you should speak to the Resourcing team - recruitment@communities.gov.uk. Candidates can appeal at any stage of the recruitment process if they believe there has been: a procedural irregularity an infringement of the Civil Service equal opportunities policy exceptional circumstances which were not notified to the interview panel which might have affected performance on the day. It is important to note that these are appeals about the process not the decision. In the first instance, an appeal should be directed to the MHCLG Resourcing Hub at recruitment@communities.gov.uk. If the MHCLG Resourcing Hub is unable to satisfactorily resolve your complaint, you may contact put your complaint in writing to the Civil Service Commission, Room G8,1 Horse Guards Road, London, SW1A 2HQ or by email to: info@csc.gov.uk.