Epwin Group is looking for an ICT Service Desk Administrator based in Telford, United Kingdom. This role is vital for providing first-line triage and administration of service desk activities, ensuring efficient ICT operations while delivering high-quality user experiences.
Key responsibilities include managing ICT service requests and procurement processes while maintaining effective communication with users. Strong organisational and communication skills, along with familiarity with ITIL processes, are essential for success in this role.
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