Job Overview This post is Fixed term/Secondment for 2 years to meet the needs of the service. An exciting position has arisen for a Band 3 Health Care Support Worker within Substance Misuse Services in Conwy This position will include: To provide support for patients in the clinic and community settings. To work flexibly within a Substance Misuse Service and multidisciplinary team. To undertake designated work unsupervised, which has been delegated by a trained member of the team. To organise own day-to-day activities and diary management in accordance with the Clinic Schedule. Please note: This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible. Main duties of the job The post holder is required to communicate effectively with patients, carers, families, social workers, GPs and play an effective role within the multidisciplinary team. The post holder is required to build up effective relationships to enable interventions. The post holder will be able to use tact, encouragement and persuasive skills to enable patients to participate in interventions and to achieve goals. The post holder will have in-depth knowledge of substances and their misuse seen in practice through experiential knowledge gained by working with the client group. The post holder will be able to analyse situations in a working environment and liaise with their manager, the multidisciplinary team and allied health professionals about patients’ presentation and their ability and motivation to engage in particular interventions. The post holder will be able to analyse and react appropriately and sensitively to patents’ changing presentation, moods and challenging behaviours when in an isolated environment taking into consideration effective risk management. Working for our organisation We are delighted that you are interested in joining the MH & LD Division. When you join our division, you can balance work and life – with flexible working, hybrid and agile vacancies and an abundance of training and development opportunities. Wellness, Work & Us - a service providing support to staff at times of need. When we are well, we can better support each other and people who use our services. Drop-ins, counselling & coaching. Supervision offers staff opportunity to gain managers feedback, discuss development and focus on wellbeing. Flexible working - full time, annualised hours, part time, term time, remote and hybrid working enable you to achieve a great work-life balance. Staff achievement awards. Development opportunities through in house training and external courses with local colleges and universities. Working in North Wales, which has lots to offer, from idyllic villages, high-quality affordable housing and unspoiled natural environments. Other benefits: On-site parking Park & ride Eye Care Vouchers Pension DBS check Flu vaccine Hepatitis B vaccine Occupational Health Support NHS Discounts Cycle 2 Work Scheme Staff networks We would love to welcome you into our division, don’t hesitate to contact the recruiting manager to discuss the role. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Qualifications And/or Knowledge Essential criteria NVQ Level 3 or equivalent. If not, an agreement to undertake the NVQ Level 3 in the first two years in post. Desirable criteria Substance misuse related academic qualification. Experience Essential criteria Experience of working in a caring environment. Desirable criteria Experience of working in a community setting with people with mental health or substance misuse needs. Aptitude And Abilities Essential criteria Have an understanding of multi disciplinary/agency working and of individual team roles. Knowledge of Substance Misuse. Specialist awareness of drugs effects and appropriate / available treatment interventions. Values Essential Criteria Respectful and caring approach to people with substance misuse issues. Ability to work positively as part of a multidisciplinary team. Other Essential criteria An ability to make own travel arrangements for work purposes.