Front Office Manager - Live in accommodation available, Thame
Client:
Oxford Belfry Hotel & Spa
Location:
Thame, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
401688ac7427
Job Views:
12
Posted:
18.07.2025
Expiry Date:
01.09.2025
Job Description:
Do you pride yourself on providing outstanding guest service?
Are you a people-oriented individual?
The important stuff:
* Free health club membership (T&Cs apply)
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees!
* Various learning & development opportunities
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* FREE parking
* And much more!
Live in accommodation available
What will I do?
Reception is the first impression of the hotel a guest will experience, so it is crucial you and your team provide an outstanding level of service. You’ll be responsible for the guest's stay, reviewing room allocation, advising on rates, packages, and promotions, handling guest issues and complaints, and maximizing revenue.
Is this the role for me?
Previous experience within a front office, reception, or front of house position, or equivalent.
People management experience.
Quality & standards driven.
Outstanding customer service skills.
Conflict resolution skills.
Curious to find out more?
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and close to the Cotswolds. Our hotel is a 4-star, 154-bedroom property with a restaurant, bar & lounge, afternoon tea, private dining, and event spaces. Leisure facilities include a gym, pool, sauna, tennis courts, and a spa.
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know.
We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
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