Job Description
Pega Business Analyst
Hybrid role with visits to client site +/- 3 times per month
In 1999 Cognizant started their Pega journey with its first banking customer. Fast forward to 2025 and Cognizant has earned the Pega's Global Elite Partner Distinction.
We are currently hiring Pega BAs to join one of our largest client but more importantly join our Cognizant Pega practice. If you have experience working as a BA on a Pega project or a keen interest in learning Pega- We would love to hear from you.
What can I expect in this role:
1. Work closely with business stakeholder and end-users to understand and document business challenges, pain points and requirements.
2. Maintain requirement backlog and keep it prioritised by working closely with business stakeholders.
3. Build and maintain relationships with key stakeholders.
4. Elicit and clearly document business and systems requirements in tools like JIRA, Pega Agile Studio in use-case or user story format.
5. Identify improvement opportunities (proactive and reactive)
6. Identify innovative ways to address business challenges and identify solutions to increase customer satisfaction.
7. Act as a liaison between business and IT to assist or gather business requirements needed for system modifications, enhancemen...