Employer: Redditch Borough Council Grade 4 (SCP 9 to SCP 14) £27,254 to £29,540 per annum Permanent Part Time - 14.8 hours per week We need brilliant people to join our team. We are recruiting for a part time position. Thursday and Friday 8.45 to 17.09. If you put the customer at the heart of everything you do, then we need you to join us. The job involves a variety of functions, such as helping customers, both face-to-face and on the telephone, assisting customers with Council Tax enquiries and online forms, promoting other services and payment methods, assisting with modern development projects as well as traditional functions such as taking payments for services and helping customers who present to us in need at either Customer Servicer Centre at Parkside Bromsgrove or Customer Service Centre in Redditch. The job provides plenty of opportunities for development and training Experience in face-to-face enquiries is essential for this role A good knowledge of Council Tax and other council services would be desirable although not essential. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. CV's alone will not be accepted. Additional Information The Councils offer a range of staff benefits: pension generous leave entitlements starting at 25 days plus bank holidays (pro-rata) flexible working, where appropriate Employee Assistance Programme access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more Appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. A job description and person specification is attached. Closing date for receipt of completed online applications is 19 December 2025 midnight. Interview dates to be 14 January 2026 and 15th January 2026. What next A job description and person specification is attached. Need further information on the duties of this post Please contact Jayne Houghton, 01527 64252 Ext 2910. If this role interests you please select the 'Apply’ button For issues when applying online please contact HR at recruitment@bromsgroveandredditch.gov.uk. Attached documents Job Description & Person Specification