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Technical instructional designer

London
Multiverse
Instructional designer
€35,000 a year
Posted: 27 November
Offer description

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that is transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co‑led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post‑money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling.

Join Multiverse and power our mission to equip the workforce to win in the AI era.


Overview

The role of a Technical Instructional Designer is to create highly engaging learning interventions that drive real‑world outcomes for our apprentices and clients. Technical instructional designers design blended learning experiences, create multi‑modality learning experiences, and act as a primary subject‑matter expert for the content they produce.


What you will do

* Curate and integrate supplemental materials: design human‑led components and activities that complement AI‑generated content, ensuring a seamless and holistic learning journey.
* Design personalised learning experiences: create complex assets requiring creativity, empathy, or nuance that AI cannot replicate. Includes custom content for major accounts, high‑touch onboarding programs, or multimedia assets.
* Innovate and prototype new formats: lead the team in designing and prototyping new learning beyond our current capabilities, such as interactive scenarios, branching narratives, or multimedia assets.
* Collaborate and advise on AI and human output: work closely with programme owners and designers to provide feedback on quality and pedagogical effectiveness of AI and human output. Insights inform continuous improvement of the AI’s rules and framework.
* Act as subject‑matter expert for technical curricula: produce, refine and evaluate human and AI‑generated content for accuracy, pedagogical effectiveness, and alignment with learning objectives.


What you’ll bring

* Deep experience applying the end‑to‑end ADDIE process to high‑level curriculum design and instructional/learning design.
* Experience designing and developing industry‑relevant curricula that leverage applied and active learning principles.
* Experience utilizing AI‑powered tools and prompt engineering to accelerate content development and identify innovative applications in learning design.
* Experience simplifying complex subjects using your own technical domain knowledge to develop technical content.
* Ability to apply strong backward‑design principles to create measurable learning outcomes and aligned formative and summative assessments.
* Excellent communication skills, able to have productive conversations with peers and senior stakeholders leading to curriculum enhancements.


Prior experience / qualifications

* Additional experience producing for technical disciplines such as Data, Cybersecurity, Software Engineering or IT Ops.
* 2+ years of experience in instructional design within a commercial environment or for commercial clients.
* Computer Science degree (or cognate subject) or completion of an apprenticeship in a technical domain (Data, IT, Cybersecurity, Cloud) or 2+ years of experience as a practitioner in a technical domain.


Benefits

* Time off: 27 days holiday, plus 5 additional days off (1 life event day, 2 volunteer days and 2 company‑wide wellbeing days) and 8 bank holidays per year.
* Health & wellness: private medical insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill – all in one mental health support.
* Hybrid work offering: collaborate in the office 3 days per week.
* Work‑from‑anywhere scheme: work from anywhere up to 10 days per year.
* Team fun: weekly socials, company‑wide events and office snacks.


Our commitment to Diversity, Equity and Inclusion

We’re an equal‑opportunity employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Read our Equality, Diversity & Inclusion policy here.


Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.


Seniority level

* Entry level


Employment type

* Full‑time


Job function

* Education and Training
* Higher Education
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