Customer Service Advisor Monday - Friday 8am - 5pm (40 hours) GBP30k per annum Permanent role Vanta Staffing High Wycombe are looking for a Customer Service Advisor to work for our local well-established, nationwide client. You will be highly motivated with a proactive approach to your work whilst providing excellent customer service. The main responsibilities of the Customer Service Advisor are: · Handle incoming phone calls and emails from an established customer base. · Process quotes for tenders and then converting quotes to orders. · Interpret customer needs and process orders on the computer in a fast-paced environment until invoiced. · Maintain a high level of customer service at all times whilst understanding the motivations and needs of the customer. · General admin duties. The key requirements of the Customer Service Advisor include: · High-energy individual with exceptional motivating skills. · Be proactive and able to work on own initiative. · Process driven and able to work with clearly defined procedures. · IT literate including Microsoft Office. · Able to build and nurture long-term relationships with customers. · Have a competitive nature to win in a competitive market. · Always able to look for creative ways to improve the business. · Able to initiate, manage and adapt to change. · An effective communicator with strong interpersonal skills. · Able to develop, maintain and exploit strong internal and excellent external relationships at all levels. · Be able to stay calm and operate in a fast paced environment. Some benefits offered: · Competitive salary. · Quarterly bonus. · Company performance related bonus scheme. · On-site parking. · An inclusive, fun and supportive environment. · 25 days annual leave plus bank holidays