Overview
3rd Line Cloud Support Network Engineer – Contractor. Rate: 450 Inside. Location: Basingstoke (Travel to customer site required). Location requirement: Fully on site. Clearance Required: DV. Working Pattern: Mon-Fri, on-call. Shift Working: 0700 - 1500 or 1100 - 1900.
Role summary
As a 3rd Line Network Engineer you will be working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve assisting a high-profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role.
Responsibilities
* Provide 3rd line network engineering support with emphasis on new technologies.
* Assist high profile user community and maintain daily interactions with customers and stakeholders using the IT Service Management Toolset.
* Monitor Event Management tooling, perform triage and escalation as required.
Required skills and experience
* VCenter
* NSX-T
* Cisco Firepower Management Centre
* Cisco IOS knowledge
* Cisco ISE
* Juniper Switches & JUNOS
* SolarWinds
* Active Directory
* Windows Servers
Additional information
* Candidates with or who have held high level security clearance are welcome to apply. Successful applicants will be security cleared prior to appointment which can take up to a minimum 18 weeks.
* Travel to customer sites and on-site presence are required.
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