Job Title - Business Support Administrator
Location - Clevedon
About Us
Hydro International, a CRH Company, is a leading global provider of advanced products, services, and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance, and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services, and integrated solutions to reduce flood risk, improve water treatment, and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.
We are looking for a dynamic, outgoing individual who can work under their own initiative to provide administrative support to all departments within the Clevedon office. Managing office consumables, postage, couriers and dealing with third party contractors as directed by the Directors.
Competence & Qualifications:
Computer literate with a strong competence in, and knowledge of, Microsoft Office packages.
Excellent organisation skills and the ability to communicate with people at all levels (internal & external) are essential.
Confident, polite and professional in conducting meet and greet duties, and customer support enquiries, including answering incoming calls etc. Previous administrative experience is essential.
Skills & Attributes:
A proven track record of working in an office environment and relevant experience to the role.
To be reliable, friendly and approachable.
Good written, verbal and presenting, organisation, communication and team interpersonal skills
Able to work under pressure, forward plan, use initiative, manage time and prioritise effectively.
Attention to detail.
Ability work in a discrete, polite and confidential manner.
Flexible and able to carry out other duties outside the detailed job description when required.
Key Duties:
Undertaking the traditional administration duties, including but not limited to; receiving visitors, telephone management, diary management, filing, stationery stock (including photocopier, printer and franking machine), office refreshments, equipment maintenance, administration of group functions/ meetings, office catering.
Managing/booking travel arrangements for staff, (including taxi, hotel and flights etc) as required.
Managing the availability (and maintenance) of any company pool vehicles.
Providing administrative support to all departments as required, including electronic storage facility for agreements, patents, trademarks and intellectual property, liaising with appropriate personnel.
Issuing keys, and visitor passes. Maintaining office keys list.
Requesting feedback from survey forms
Maintaining the Product Document Library, and wider database administration
Arranging hire vehicles when required
Dealing appropriately with deliveries to the office in accordance with the appropriate procedure.
Raising Purchase Orders
Arranging adequate cover and handover instructions for own role during holiday absences.
Approving, on the companys finance system, invoices pertaining to expenditure for areas of responsibility.
Performing duties in accordance with all relevant legislation in particular the Health and Safety at Work Act and apply the requirements of ISO45001.
Applying the requirements of BS EN ISO 9001 and 14001 as appropriate within the areas of responsibility
Other duties which the company may reasonably require the individual to undertake.
Why work for us?
- Competitive Salaries
- 2 x Annual salary Life Cover
- Pension
- Sick pay policy
- Minimum of 23 days holiday per annum + Bank Holidays
- Mental Health First Aiders & Support programmes
- Training & Development
- Room for advancement
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