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Head of ecommerce

London
Pivotal London
Head of ecommerce
€125,000 - €150,000 a year
Posted: 21 May
Offer description

Our client is a high-growth, direct-to-consumer brand redefining a traditional consumer category through premium, design-led products and a sustainability-first approach. With rapid scaling and a loyal customer base, they are entering their next phase of commercial expansion.

The Opportunity

Own the commercial merchandising strategy behind a fast-scaling DTC business

Shape how products are bundled, priced, and positioned to drive growth

Operate at the intersection of Growth, Product, and Operations

Influence key levers including AOV, LTV, and margin performance

Join at a pivotal moment where experimentation and innovation are encouraged

Responsibilities

Develop and execute merchandising strategies across acquisition, retention, and reactivation

Build high-performing product bundles and optimise SKU architecture

Own margin performance at SKU level, balancing profitability with growth

Translate demand forecasts into live trading plans with cross-functional teams

Your Profile

Experience in DTC, eCommerce, or merchandising roles

Strong commercial acumen with confidence in pricing and margin management

Detail-oriented with experience managing SKUs and product data

Collaborative mindset, comfortable working across multiple teams

Proactive problem-solver with a test-and-learn approach

How to Apply To apply for this outstanding opportunity, please contact Beth Rosser at Pivotal for a confidential discussion on 07586047008 or email me at justin.allen@pivotallondon.co.uk.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

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