Serco Limited, located in Quoyloo, seeks a Customer Service Supervisor to deliver high-quality service at NorthLink Ferries. You will supervise customer service activities and lead a team while ensuring that standards, procedures, and safety requirements are followed. Ideal candidates will have experience in customer service, organisational skills, and be confident with computer systems. The position offers 25 days of holiday plus bank holidays, a contributory pension scheme, and various employee benefits.
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