Responsibilities
* Serve as the first point of contact for patients arriving at CAVOC for orthopaedic surgery.
* Use clinical systems to input patient data on admission; obtain details (GP name, date of birth, address, etc.) from the PMS system and verify them with the patient on arrival.
* File or record investigative results as required.
* Check patient notes for the following day against theatre lists, ensuring all notes are located and ready.
* Print theatre lists for the following day from the in‑house computer system and distribute them within the unit.
* Manage a busy telephone system.
* Proactively request patients’ notes from Medical Records in a timely manner ahead of proposed surgery.
* Work alongside members of a multi‑disciplinary team daily.
Qualifications
* Proven organisational and excellent communication skills.
* Ability to work hard under pressure and as part of a team.
* Desirable: Ability to speak Welsh; English and/or Welsh speakers are equally welcome.
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