Compliance Officer
Location: NHS West Midlands, England, United Kingdom
Band 6, £38,682 - £46,580 per annum.
Full time, 37.5 hours per week.
The Compliance Officer contributes to the delivery of an outstanding Estates service by taking the lead on ensuring that all Estates activity is compliant with the Trust's statutory and regulatory obligations. As compliance specialist, you will develop and implement systems and processes to ensure that all works are carried out in accordance with relevant regulations and meet statutory and health and safety requirements across the full range of Estates activity.
Eligibility: Only open to internal employees of North Staffordshire Combined Healthcare NHS Trust, Midlands Partnership University NHS Foundation Trust, University Hospitals of North Midlands NHS Trust (including Black Country Procurement Group and North Midlands and Cheshire Pathology Service), and Staffordshire and Stoke-on-Trent Integrated Care Board within the Staffordshire and Stoke-on-Trent Integrated Care System.
Operational Planning
* Use specialist professional knowledge to detail how compliance will be delivered through the Estates strategy and operational plans in conjunction with the Associate Director and Head of Estates.
* Work closely with the Estates Managers to ensure all compliance maintenance works and checks are delivered in a joined‑up plan including EMT and contractor delivery.
Leadership
* Specialist for all aspects of Estates compliance, responsible for ensuring the Trust meets all Estates compliance requirements effectively.
* Provide complex compliance advice and information to clinical leads, project teams, and other operational staff.
* Represent the Trust at events and meetings involving Estates compliance related issues.
Service Delivery
* Take the lead on monitoring performance against statutory obligations including all mandatory testing of equipment and plant for which Estates have responsibility.
* Work closely with the Estates Manager (EMT) and Estates Manager (Contracts) to ensure that all compliance requirements are included in work planning and delivery.
* Utilise professional knowledge and expertise to provide Estates team members with compliance guidance and training.
* Utilise Estates systems including Micad to check on completion and timeliness of compliance works by EMT and contractors.
* Ensure all necessary records are in place to evidence that compliance checks have been carried out on time and to the correct standard, including completion of any follow up works.
* Develop statutory compliance systems and carry out performance monitoring and quality checks against agreed programmes of work.
* Conduct specialist compliance audits of procedures, performance and quality, report results to the Associate Director of Estates and Capital and ensure that all required follow up action is taken.
* Monitor any issues of non‑compliance, ensure that the Associate Director is kept informed, and that immediate action is taken to rectify them.
* Work proactively and cooperatively with the Head of Estates, Estates Managers, Fire Safety and Security Officer and other team members to ensure effective delivery on all statutory, mandatory and legal compliance matters.
* Review and develop policies, procedures and standards relating to Compliance, ensuring effective implementation and awareness among team members.
* Regularly identify and implement compliance KPI targets, monitor outcomes and report on them.
* Advise on and be involved in the compliance aspects of capital project delivery.
* Monitor health and safety compliance practice across all Estates activities, in conjunction with the Trust’s health and safety advisors.
* Ensure compliance systems are in place for all relevant Statutory Standards, Codes of Practice, Health and Safety requirements, Health Technical Memoranda, COSHH, Building Regulations and NHS Estates services.
* Ensure Safe Working Practice procedures, Planned Preventative Maintenance procedures, Standard Operating Procedures, Risk Assessments, Method Statements, COSHH documentation etc are all in place to the correct standard and kept up to date.
* Assist the Head of Estates with implementing the relevant elements of change programmes.
* Act as Appointed Person and be involved in dealing with compliance related emergencies outside of normal working hours when required.
* Assist internal and external professionals with their requests for information such as downloading and handover of CCTV recordings.
Service Improvement and Engagement
* Actively engage with and seek feedback from other service areas within the Trust to ensure the Compliance arrangements meet their requirements and that service improvements are jointly identified and acted upon.
* Ensure the cohesive development of Estates statutory compliance services and seek improvements to increase quality and effectiveness of those services.
* Implement and monitor the relevant elements of the KPI framework to monitor compliance performance outcomes against identified targets.
* Identify compliance improvement initiatives and take approved initiatives forward, ensuring outcomes and impact are evaluated.
* Assist with annual NHS returns such as PAM, ERIC etc.
Risk and Compliance
* Take the lead on identifying and assessing Estates compliance risks.
* Contribute to the upkeep of the risk register and utilise the Trust’s risk management system.
* Work closely with the Estates Managers to ensure that all works are carried out in accordance with the requirements of the Trust’s health and safety policies and procedures and compliance best practice.
* Lead on the implementation of the Trust’s risk management strategies relating to compliance.
* Address issues of non‑compliance, report back to the Associate Director, and prompt action is taken to address them.
* Ensure statutory planned maintenance systems are in place and working effectively to ensure compliance with relevant standards.
* Monitor training to ensure that all compliance related training for team members is kept up to date and evidenced.
* Assist with the production of the Estates emergency plan, ensuring all team members are aware of it and participating in test exercises when required.
Resource Management
* Identify cost efficiencies through new ways of working and obtaining best value for money in procurement where possible.
* Responsible for ensuring systems, equipment and plant are tested and maintained to meet compliance requirements.
* Partake in trials/testing of new systems or equipment to develop and improve the delivery of the Estates function.
* Carry out site checks and audits to assess compliance with complex statutory requirements.
* Utilise corporate Communications and IT systems effectively.
Communication
* Provide, receive and analyse complex compliance information and communicate technical and statutory information with specialists, non‑technical individuals and other stakeholders.
* Develop and implement effective channels of communication to ensure complex information is disseminated in a timely and appropriate manner to team members and colleagues from other service areas.
* Proactively communicate with other members of the Estates team to generate ideas and continuously improve performance.
* Prepare to challenge appropriately when compliance standards fall short.
* Adapt personal communication style appropriately to the needs of the audience.
Challenges
* Overcome barriers to understanding because of the technical and complex nature of information.
* Address conflicting perspectives and demands from user departments.
* Assist with need to adapt and develop the service to meet changing organisational needs.
* Require concentration and mental effort to resolve complex issues, often in the face of regular interruptions from arising issues.
* Maintain a firm but fair approach with team members to ensure compliance standards are maintained.
Person Specification
Essential
* Proven experience in a compliance, audit, or risk management role.
* Educated to degree level (or equivalent experience).
* Designing and implementing compliance systems and plans.
* Excellent organisational and time management skills.
* Strong IT, written, and verbal communication skills.
Desirable
* Professional compliance or risk certification.
* Understanding of health and safety policies, procedures and systems in an Estates setting.
* Experience of utilising KPI frameworks to drive service improvement.
* Understanding of UK data protection legislation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Further information available via the UK Visas and Immigration website.
Employer Details
* Name: North Staffordshire Combined Healthcare Trust
* Address: Lawton House, Ashtenne Units, Bellringer Road, Stoke on Trent, ST4 8HH
* Website: https://www.combined.nhs.uk/working-together/join-our-team/
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