About QANW:\nThe QANW group provides insurance products primarily to the building and remedial treatment industries. The group has developed through vertical integration over a period of 20 years starting from an insurance administration company and developing into a small conglomerate of specialist companies. The company are committed to providing the highest standard of service, products, and experiences for all.\n\nAn exciting opportunity has opened with QANW, who are looking to bring in fresh young talent into their company. If you are an enthusiastic and driven young individual, then this could be the job for you!\n\nAbout the role:\nYou will be completing a range of digital tech and support tasks daily along with using internal bespoke software and Microsoft packages to deal with contractors and clients. You will be working towards a Digital Applications Support SCQF6 Apprenticeship with QA â the programme is focused on AI and digital systems.\n\nSalary: £18,000 - £20,000 per annum.\n\nWorking hours: 35 hours per week, Monday to Friday, 9am to 5pm.\n\nBenefits: \nâ¢\tGym pass.\nâ¢\tFinancial coaching.\nâ¢\t27 days off plus birthdays off and a duvet day for wellness.\nâ¢\tMoving house day.\n\nFuture prospects:\n90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.\n â¢\tTrain to become a super user of business systems including Core and the new Route platform (launching September), alongside Microsoft 365 and Microsoft Copilot, to manage customer records, process documentation and support day-to-day business operations.\nâ¢\tUse AI-powered tools such as Microsoft Copilot to assist with document creation, data analysis, workflow efficiency and administrative automation tasks.\nâ¢\tGenerate reports, update spreadsheets and support management information processes using systems such as Excel, Sage and internal business platforms.\nâ¢\tAssist with testing, implementing and adapting to new digital systems and processes as part of the companyâs transition from Core to the new Route platform.\nâ¢\tContinuously develop digital, AI and business administration skills through the QA Digital Applications & AI apprenticeship programme while supporting process improvement initiatives across the business.\nâ¢\tHandle customer and contractor enquiries via telephone, email and digital communication systems, ensuring a professional and efficient service is delivered at all times.\nâ¢\tSupport digital administration processes including policy processing, document management, reporting, data entry and maintaining accurate electronic records in line with GDPR and compliance standards.\nâ¢\tProvide operational and office support including co-ordinating suppliers, managing stock/orders, supporting meetings/events and maintaining shared business facilities.\n What we are looking for: \nâ¢\tHard working individual who can work well in a team and on their own.\nâ¢\tSomeone who can show initiative.\nâ¢\tReliable and determined.\nâ¢\tGood communication skills.\nâ¢\tExcellent customer service skills.\nâ¢\tExcellent time management skills.\nâ¢\tCapable of learning the main products available to our members.\n\nImportant information:\nThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.\n\nStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.\n\nOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.\n\nIf you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!\n\nPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.\n