Job summary A Health Care Assistant (HCA) is a core member of our team, delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan. To carry out a range of clinical, non-clinical and therapeutic tasks, under the direct or indirect supervision of registered healthcare practitioners, in accordance with the Trust values. Maintaining accurate records detailing patient care and observations to supporting Clinical Lead in providing care and continual support. The aim of this role is to always deliver high-quality patient care and rehabilitation support within our Community Hospital. Main duties of the job HCAs are responsible to meet and greet for all Patients attending appointments and to always ensure patient safety. Recording observations communicating effectively directly to Clinician and to be patients advocate while assessments undertaken. Meet and greet aspects is essential at start of patient's appointments and to always ensure patient safety during their appointment. About us We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Job description Job responsibilities Clinical (under indirect supervision, once competent) Obtain consent prior to giving care in accordance with Trust policies. To contribute to the delivery of patient care by undertaking tasks delegated by the registered nurse/therapist, following the documented care plan and ward handover to allow seamless provision of care. To carry out a range of clinical duties with minimal or no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. (NB: this list is not exhaustive, training will be given where needed and will vary depending on location.) Recording observations and assessment of patients, contributing to the evaluation of the patients progress and reporting changes to their health and well-being as appropriate - promptly and accurately. Undertake clinical audits (under the supervision of a Registered Nurse) to identify and improve patient safety and care. Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures. Maintain the work environment in line with Trust infection control and patient safety policies Develop the skills to actively facilitate self-care and independence with patients. Promote health education specific to the clinical area and in line with national and local policies. Maintain accurate records using systems within OPD. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty Our Community Hospitals are at the heart of what we do. Our service to provides a high standard of care and support for patients, where care can no longer be delivered in the home due to the complexity of their condition. The Health Care Assistant will support and deliver the provision of high-quality person-centred care, under the guidance of the Registered nursing team. As a Health Care Assistant/ Support Worker you willbe responsible forparticipatingandassistingin the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not. You will receive direct supervision and partake in reflective practice / training on a regular basis and berequiredto meet the Care Certificate standards. All successful applicants will alsohave the opportunity todiscuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare. The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas Job description Job responsibilities Clinical (under indirect supervision, once competent) Obtain consent prior to giving care in accordance with Trust policies. To contribute to the delivery of patient care by undertaking tasks delegated by the registered nurse/therapist, following the documented care plan and ward handover to allow seamless provision of care. To carry out a range of clinical duties with minimal or no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. (NB: this list is not exhaustive, training will be given where needed and will vary depending on location.) Recording observations and assessment of patients, contributing to the evaluation of the patients progress and reporting changes to their health and well-being as appropriate - promptly and accurately. Undertake clinical audits (under the supervision of a Registered Nurse) to identify and improve patient safety and care. Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures. Maintain the work environment in line with Trust infection control and patient safety policies Develop the skills to actively facilitate self-care and independence with patients. Promote health education specific to the clinical area and in line with national and local policies. Maintain accurate records using systems within OPD. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty Our Community Hospitals are at the heart of what we do. Our service to provides a high standard of care and support for patients, where care can no longer be delivered in the home due to the complexity of their condition. The Health Care Assistant will support and deliver the provision of high-quality person-centred care, under the guidance of the Registered nursing team. As a Health Care Assistant/ Support Worker you willbe responsible forparticipatingandassistingin the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not. You will receive direct supervision and partake in reflective practice / training on a regular basis and berequiredto meet the Care Certificate standards. All successful applicants will alsohave the opportunity todiscuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare. The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas Person Specification Experience Essential Care Certificate or the willingness to complete within 6 months Desirable No previous experience is required although it would be desirable that the individual is able to demonstrate some prior experience and understanding of caring for others on a voluntary basis. Knowledge Essential Ability to work as part of a team and autonomously Will demonstrate innovation, objectivity, motivation, enthusiasm and confidence Person Specification Experience Essential Care Certificate or the willingness to complete within 6 months Desirable No previous experience is required although it would be desirable that the individual is able to demonstrate some prior experience and understanding of caring for others on a voluntary basis. Knowledge Essential Ability to work as part of a team and autonomously Will demonstrate innovation, objectivity, motivation, enthusiasm and confidence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Stroud Hospital Trinity Road Stroud GL5 2HY United Kingdom Employer's website