Job summary
An exciting opportunity has arisen for a Senior Project Support Officer to join the National Pathology Programme. In this role, you will support the delivery of key actions from the Pathology Statement of Intent (2019). The Programme of work also aligns with the Diagnostic Recovery Transformation Plan for Wales (2023 - 2025).
Main duties of the job
You will be responsible for providing both project and administrative support, including organising meetings and events, taking minutes for board-level meetings, and engaging with stakeholders within the Pathology service. There will also be opportunities for undertaking small projects for specific work streams, and assisting other members of the Programme team. Where capacity is available, you may also provide support to other diagnostic Programmes such as the Endoscopy Programme and Imaging Programme.
This role requires excellent organisational skills, initiative, and the ability to manage your own workload while supporting the wider Programme team to ensure successful delivery.
The post holder will be based at River House, Ynys Bridge Court, Gwaelod-y-Garth, Cardiff however, staff are currently working from home. In the future, there may be a need to travel across Wales to successfully meet the requirements of the post.
About us
NHS Wales Performance and Improvement works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Details
Date posted: 21 November 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,898 to £30,615 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
028-AC289-1125
Job locations
1st Floor River House
Ynys Bridge Court
Gwaelod-y-Garth
CF15 9SS
Job description
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Microsoft Office, typing/word processing qualifications or equivalent experience.
Knowledge
* Knowledge of administrative procedures, including specialised IT systems and project management, training knowledge, acquired through formal training or experience to diploma level or equivalent
* Experience in running an effective programme management office
Desirable
* Commitment to/evidence of ongoing personal training and development in a related area.
Experience
* Significant administrative/ secretarial experience including initiating and maintaining office systems.
* Experience of supporting projects
* Experience of, and ability to use, a range of IT packages (MS teams).
* Experience of coordinating and supporting meetings and events.
* Experience of minute taking
* Being proactive.
* Problem solving and decision making.
* Experience of working with confidential, sensitive and contentious information.
Experience (Desirable)
* Experience of working in a health setting.
* Experience and understanding of strategic information and IT issues within the healthcare environment.
* Experience and understanding of Service Improvement.
Skills
* Ability to use verbal, written & presentation skills to communicate information ranging from routine to complex, to Directorate colleagues and on behalf of project team
* Ability to lead by example and motivate teams.
* Competent in the use of MS Office applications and MS Project.
Personal Attributes
* Evidence of continuing professional development education and training
* Effective interpersonal and communication skills.
* Self-motivated & enthusiastic individual.
* Ability to travel between sites in a timely manner
* Ability to work remotely (working from home).
Personal Attributes (Desirable)
* Ability to speak Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit https://www.ukvisas.gov.uk/ (Open in a new tab)
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Open in a new tab).
Employer details
Public Health Wales
1st Floor River House
Ynys Bridge Court
Gwaelod-y-Garth
CF15 9SS
Employer's website
https://phw.nhs.wales/
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