Senior Schools Support Technician
Join as the Senior Schools Support Technician at East Sussex County Council and take ownership of the ICT infrastructure and support service primarily at Bishop Justice Secondary School in Bromley, with the potential to support additional schools across the trust.
What you’ll be doing
* Delivering and maintaining reliable ICT systems including networks, servers, wireless access, and end‑user devices.
* Diagnosing and resolving ICT faults across hardware and software.
* Installing, configuring, and upgrading devices and systems.
* Providing responsive, customer‑focused support to staff and students.
* Monitoring system performance and implementing preventative maintenance.
* Supporting procurement and maintaining ICT documentation.
* Supervising junior technicians where applicable.
What we’re looking for
* Experience managing ICT systems in schools or a similar environment.
* Confidence supporting Windows, Microsoft Office, hardware (PCs, printers, interactive whiteboards), and mobile devices (iOS/macOS).
* Strong communication and problem‑solving skills.
* Ability to manage workloads and support others.
* Commitment to excellent customer service and continual development.
* A Level 3 qualification in ICT and knowledge of school MIS systems, Windows Server, or ITIL best practices is an advantage.
Why join us
* Make a direct difference in the everyday learning of pupils and staff.
* Be part of a supportive, values‑driven organisation.
* Opportunities for training and professional development.
* Contribute to vital council priorities, including sustainability and inclusivity.
How to apply
Click the ‘apply now’ button and upload your CV and supporting statement. In your application, address how you meet all the criteria in the specification, drawing on any relevant experience, education or personal interests. For guidance on how to write an application, see our how‑to‑apply page.
Contact
Sam Shaw – hiring manager
sam.shaw@eastsussex.gov.uk
07768 554660
Enhancement DBS check or Enhanced check for Regulated Activity is required. For further information, see https://www.gov.uk/dbs-check-applicant-criminal-record.
Your starting salary will be pro‑rata if the position is part‑time or term‑time only.
For sponsorship eligibility or reasonable adjustments due to disability, please contact the hiring manager during your application.
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