Morson Nexus is seeking an experienced and highly motivated Quality Assurance Manager – Rail to strengthen quality governance, assurance, and compliance across our growing rail training delivery operation.
This is a key role within the business, focused on ensuring that all Rail contracted activity, self-delivered provision, associate trainer delivery, and supply chain training is delivered to the highest possible standards of quality, professionalism, safety, and compliance.
If you have a strong background in rail training assurance, audit, compliance, or operational quality management — and you’re passionate about driving continuous improvement — we want to hear from you.
About the Role
The successful candidate will provide dedicated quality oversight across rail training delivery activities, helping to identify and manage risks before they elevate into incidents, investigations, complaints, or non-conformances.
Working closely with operational teams, trainers, suppliers, and senior stakeholders, you will play a central role in strengthening assurance visibility, improving behavioural compliance, and embedding a proactive quality culture throughout the delivery network.
This is a varied and hands‑on role that combines:
* Onsite quality assurance visits
* Live trainer observations
* Supplier audits and assurance reviews
* Desk‑based documentation checks
* Investigation support and corrective action management
* Governance reporting and trend analysis
Key Responsibilities
You will be responsible for:
* Conducting planned and risk-based assurance activity across rail training delivery
* Carrying out targeted observations of higher‑risk courses, trainers, and suppliers
* Monitoring compliance with RTAS, NSAR, Network Rail, and internal quality standards
* Reviewing course documentation, evidence, learner records, and delivery packs
* Supporting supplier assurance audits and monitoring corrective actions
* Identifying behavioural, compliance, or delivery risks at an early stage
* Supporting investigations into quality concerns, complaints, and non-conformances
* Producing clear audit findings, assurance reports, and quality trend analysis
* Supporting audit readiness and external assurance activity
* Working collaboratively with operational and technical stakeholders to drive improvement
Who We’re Looking For
We’re looking for someone who combines strong technical assurance capability with excellent stakeholder engagement and communication skills.
You should have experience or strong working knowledge of:
* RTAS and NSAR assurance expectations
* Quality assurance, audit, or compliance management
* Trainer performance observation and monitoring
* Supplier assurance and governance
* Corrective action and root cause analysis
* Behavioural safety and professional standards
* Working within operational, safety‑critical environments
Desirable qualifications and experience include:
* IQA / IV qualification or experience
* Teaching, Training or Assessing qualification
* ISO 9001 quality management knowledge
* Experience supporting Network Rail or awarding body audits
* Experience within an RTAS‑assured provider environment
Why Join Morson Nexus?
This role offers the opportunity to make a genuine impact across a nationally significant rail training operation.
You’ll be joining a business committed to:
* Safety and professionalism
* Strong governance and assurance standards
You’ll work closely with senior leaders and operational teams while helping shape the future quality strategy of the rail training function.
Multi‑site role with regular travel to training delivery locations across the country.
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