Reactive Repairs Manager Location: East London Contract Type: Permanent Salary: £55,000 - £60,000 About the Role: We are currently seeking an experienced and dynamic Reactive Repairs Manager to join a leading housing association based in East London. This is an exciting opportunity for an individual with a strong background in reactive maintenance, customer service, and contractor management to take the next step in their career. In this permanent role, you will be responsible for overseeing and managing all reactive repairs across a varied housing portfolio. Your key focus will be to ensure repairs are completed swiftly, to the highest standards, and with minimal disruption to residents. You will manage a small team, liaise with contractors, and ensure compliance with health and safety regulations, all while maintaining a high level of customer satisfaction. Key Responsibilities: Manage and oversee all reactive repairs within the housing portfolio, ensuring works are completed to a high standard and within agreed timescales. Coordinate and supervise contractors to ensure works are completed efficiently and within budget. Prioritise and allocate resources for emergency and non-emergency repairs, responding to issues in a timely and professional manner. Monitor and manage performance, ensuring KPIs are met and that work orders are completed within target time frames. Provide expert advice on maintenance...