We are recruiting an Operational Manager to support the delivery of services across the Women’s Directorate, which includes Maternity, Gynaecology, Neonatal, Fertility, and Integrated Sexual Health Services
The main portfolio of this role is working as an Operations Manager supporting Maternity and Neonatal services, working with the wider multidisciplinary team to deliver safe care and transformed services
As an Operational Manager, you will be responsible for providing visible and strategic leadership, ensuring high-quality service delivery, and driving continuous improvement across CHFT’s theatres and associated services. Reporting to the General Manager, you will work collaboratively with Matrons, Operations managers, senior clinicians, department leads, and other stakeholders to optimise patient care and operational performance.
Key Responsibilities:
You will take the lead in ensuring our Head & Neck services maintain the highest standards of patient care as well as meeting national and local performance targets. Beyond the day-to-day, you will play a pivotal role in driving innovation and service improvement within the Directorate
What We Are Looking For:
We are seeking an enthusiastic and motivated individual with:
• Proven experience in operational management and service improvement within a healthcare setting.
• Complaints and concerns resolution
• Strong leadership skills with the ability to influence and motivate teams – both clinical, operational and administrative.
• A track record of managing budgets, performance targets, and service improvements.
• Excellent communication and stakeholder engagement skills.
• Ability to analyse complex data and produce detailed reports to inform decision-making.
• Experience in conflict resolution and managing staff performance.
This role offers an exciting opportunity to make a significant impact within a trust that has received national recognition for its innovation and commitment to delivering exceptional care. For example, CHFT has received the following recognition for approach to delivering theatre productivity improvements and reducing waiting times for patients:
• The Economist: The story of one NHS operation
• NHS Providers: Value for Money Excellence
• BBC One Show
• Sky News
• Secretary of State for Health & Social Care
Operational management, Leadership across all teams, transformation and project management, people and change management.
Please see job description for full details on roles and responsibilities.
This advert closes on Friday 14 Nov 2025