Customer Service & Sales Advisor – Engineering Department
Brightwork is looking for a motivated Customer Services & Sales Advisor to join their client's Engineering team within a Nationwide family business. Monday to Friday, 8 am to 5 pm – 40 hours, you will be based in Elgin. This family-run company offers an excellent salary, benefits and training package. Salary depending on experience.
Your Time at Work
Your role will include the below;
- Addressing customer telephone inquiries promptly and professionally.
- Scheduling routine maintenance appointments with customers while effectively managing engineers' diaries.
- Assessing engineer availability and arranging appointments for non-routine maintenance (e.g., breakdowns).
- Inputting accurate updates on maintenance records.
- Monitoring the progress of open jobs to ensure they are addressed promptly.
- Liaising with engineers.
- Raising purchase orders for parts and booking deliveries into stock.
- Creating invoices.
- Performing any other general administrative duties as required.
Our Perfect Worker
If you possess the below, please apply:
- Excellent time management skills and the ability to multitask, prioritise work, and remain calm during busy periods.
- Strong attention to detail and problem-solving abilities.
- Proficient computer skills, including experience with MS Office applications.
- Excellent written and verbal communication skills, including a pleasant telephone manner.
- Experience in an engineering environment would be advantageous
Key Information and Benefits
Working Monday to Friday 8 am to 5 pm
Great salary and benefits
Full training and support provided by a knowledgeable, friendly management team.
REF 1ELG
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.
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