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Event coordinator

Permanent
Event coordinator
Posted: 22 May
Offer description

Who Are Absolute Taste and What Do We Do? We are an innovative culinary and customer service provider, dedicated to delivering inspirational food and experiences that redefine customer satisfaction. With a commitment to excellence and a passion for pushing boundaries, we continue to grow from strength to strength. As a small, dynamic team of event professionals, we specialize in creating exciting, well-managed, and sustainable events, while fostering strong working relationships. We're looking for individuals who share our fun, resilient, and hardworking values to join our supportive, high-performing team. This is an exciting opportunity to be part of a highly regarded organisation dedicated to success and a positive, empowering culture. About The Role As an Event Coordinator, you will be representing Mercedes-Benz World onsite, role of Event Coordinator will be based in the office Monday – Friday (approx. 80% of our events happen Monday-Friday between 8am and 6pm) however we would need there to be flexibility to work evenings and weekends on an ad hoc basis and in line with the events calendar as needed. The role will involve daily communication with clients and internal team members over email, over the phone and in person on site visits and live event days where you are expected to deliver an excellent level of customer service. Location : Mercedes Benz World, Weybridge, Surrey. Please note the role is office based. Working Hours : Monday to Friday (40 hours per week) Behind the Brand: Mercedes-Benz World is a premier automotive attraction located at the historic Brooklands racing circuit in Weybridge, Surrey, offering free entry to explore three floors of interactive exhibits, classic cars, modern Mercedes-AMG models and Formula One cars. It features thrill-seeking driving experiences on track and off-road, simulators, and family-friendly activities. Absolute Taste operates The Recharge café, the Bistro restaurant on the top floor with views over the racetrack and Surrey countryside as well as a staff restaurant for up to 250 staff. We are the sole providers for all events at Mercedes-Benz World and can deliver multiple events per day from small corporate meetings to expo’s and conferences for 800 guests. Your Key Responsibilities as an Event Coordinator will be : Oversee all aspects of event planning based on your allocated events, including internal and external events. To manage effective and efficient relationships with all internal and external parties in support of delivering the right experience to customers and clients to Mercedes-Benz World. Chairing Operational meetings to ensure all departments have the correct information to deliver each event. Up-selling to the client to achieve maximum revenue. Maintaining a working relationship with preferred supplier list. Demonstrating to clients strong knowledge of venue and vendor offerings and taking clients on tours of venue possibilities. Coordinating event entertainment, AV, decoration and any other ad-hoc requirements the client is looking for. Issuing invoices and collecting payments in a timely manner (as per agreed time frames). Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising vendors. Creating sales opportunities for future events during client liaisons and during events, including possessing a strong working knowledge of the company to further these sales opportunities. Available to support the client on live event days. Planning multiple events at once. Support the Sales & Events Manager where required. What We Are Looking For: High attention to detail, flexibility and the ability to work under pressure to meet targets. Excellent organisational skills, with flexibility to adapt to changes. Excellent interpersonal skills and ability to motivate others. Commercial acumen and business awareness. Excellent communication skills, both written and oral. IT skills in Microsoft Office, including Word, Excel and PowerPoint. An aptitude for conducting targeted research to develop new sales leads. Organisation and time management, keeping to deadlines. Excellent customer service skills. Maximising sales. Team player. Data entry – online events system. Experience with chefs, kitchen and food would be preferred. Previous experience of an event environment is essential for this role. Why Join Us? Join a fast-growing and innovative company that is redefining customer experiences in the culinary and event space. We offer an empowering team culture, the opportunity to work on exciting, well-managed events, and a supportive, resilient team environment. We are committed to supporting your career growth with thorough training and ongoing development. You can also enjoy benefits such as: 25 Days holiday Bank Holiday 3% Pension Life Assurance 20% discount off all food and beverages Complimentary meals whilst on shift Internal and external training opportunities F&B discount for friends and family Fun and friendly working environment Free parking Bus stop located outside the site Changing rooms and showers 24/7 telephone health & well-being support and counselling service* *T&Cs apply. If you're ready to make an impact in a fast-paced environment and contribute to the success of Absolute Taste, apply today and join our team! Safeguarding Policy We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All candidates are subject to appropriate safeguarding checks, including an enhanced DBS check where applicable. We are committed to being an equal opportunities employer.

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