We're on the lookout for a creative and confident Creative/Social Video Producer to join our Social & Community team- the heart of the YEARS brand voice and the engine behind our growing online community. This team is all about creating joyful, relatable, and thumb-stopping content that brings our mission to life: giving people and their pups more years together. From trending TikToks to meaningful community stories, we're building a brand that dog lovers don't just follow- they feel part of. In this role, you'll be creating video-first content across our social channels- filming, editing, and jumping on trends with a dog-friendly twist. You'll bring our brand to life behind (and sometimes in front of) the camera, with responsibilities that range from behind-the-scenes shoots and live sessions to interviewing our customers and staff. You'll need to be confident in public-facing scenarios and comfortable working both independently and as part of a team. You'll report into the Social and Community Team Lead and collaborate with every department- from Marketing and customer experience to Product, Creative, Pps and Leadership - to capture stories, bring campaigns to life, and show off the real personality of Years. While the role is mostly hands-on and executional, we're looking for someone who can think strategically too - bringing fresh ideas, pitching concepts, and shaping the future of our visual storytelling. If you've got a camera in one hand and a treat pouch in the other, we want to hear from you. Key Responsibilities
* Plan, shoot, and edit high-quality video content for a variety of channels- from organic social media (Instagram, TikTok, Facebook) to internal campaigns, adverts, events, and even our Amazon store.
* Capture and edit compelling B-roll footage for use across digital campaigns, paid ads, product pages, and launch materials.
* Create engaging video content for use by other teams across the business-including product, customer, retention, partnerships and more.
* Support event content needs, including filming behind-the-scenes, interviews, and highlights, as well as real-time social coverage when required.
* Regularly post and engage in our Facebook community group, helping to foster a strong sense of connection and trust with our customers.
* Own projects end-to-end-from ideation and planning, through to production, editing and publishing.
* Stay on top of social trends and bring new, creative ideas to the table-making sure our content is always fresh, relevant, and distinctly YEARS.
* Analyse video performance across platforms to identify trends, learnings, and opportunities to improve future content.
* Work towards key content KPIs- such as reach, engagement, and community growth-helping us build a scroll-stopping social presence.
* Adapt quickly to shifting priorities and business needs, supporting wider team tasks as needed (this is a roll-up-your-sleeves kind of role).
Requirements What You'll Bring
* A sharp eye for storytelling and a portfolio that shows off your ability to create engaging, high-quality video content for digital platforms.
* Solid technical skills in filming, lighting, sound, and video editing-plus confidence using tools like Adobe Premiere Pro, Final Cut Pro, or similar.
* Confidence working independently- you're just as comfortable owning a project solo as you are collaborating with others.
* A creative mindset with a constant stream of ideas, plus the ability to bring them to life in a way that feels on-brand and audience-first.
* Exceptional organisation and time management skills- you can juggle multiple projects, keep things moving, and meet deadlines without breaking a sweat.
* A proactive, flexible attitude and the ability to adapt to a fast-paced, ever-changing environment (sometimes things change- especially when dogs are involved).
* A friendly, confident presence both behind and in front of the camera- comfortable conducting interviews, hosting lives, and talking to the public.
* A genuine love for dogs and a passion for creating content that connects emotionally with fellow dog lovers.
* Must be confident interacting with external agencies