We are currently seeking a Office Administrator to join our thriving team at Anglian Home Improvements on a temporary basis for 12 months. You will be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.
Key Responsibilities:
* You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
* Coordinate installation teams, trades, and customers to ensure smooth project execution.
* Monitor and track appointment schedules and installation plans to ensure deadlines are met.
* Maintain accurate records project details related to installations.
* Resolve operational issues efficiently to minimise disruptions.
* Process purchase orders and reconcile invoices.
Key Skills:
1. Excellent communication and interpersonal skills.
2. Strong organisational abilities with a keen attention to detail.
3. Ability to manage multiple tasks and prioritise effectively.
4. Proficiency in Microsoft Offi...