We are currently recruiting for a client in Burnley who are looking to recruit a Customer Service Administrator. This position is being recruited on a temporary basis but for the right person this position could become permanent. The successful candidate must have previous customer service experience. Please see below duties and responsibilities: Duties and Responsibilities * Handling customer enquiries on quotations and issuing prices and delivery dates for spare parts. * Processing customer orders, issuing order acknowledgments, confirming prices and dispatch dates. * Managing any urgent customer requirements outside their agreed shipment dates. * Arrange urgent direct shipments from suppliers to customers. * Ensure that all the agreed paperwork is issued accordingly in relation to orders, shipments and Customs. * Where necessary create Customs documentation for export shipments. * Handle returns from customers or quality defects from customers or suppliers and arrange replacements, credits or repairs. * Liaise with other departments to solve customer problems. * Any other duties as defined by your manager. Hours of work * Monday – Thursday 8am – 5.30pm with a lunch time finish on a Friday ( 40 hours per week ) * Paid on a weekly basis via ourselves. If you feel you have the right experience for this role and you are immediately available or available at short notice then ...