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* Department: Commercial - Commercial Operations
* Travel: Daily commute only
Job Description
Business Development Team Lead
Must be commutable to our Tamworth contact centre.
We are currently recruiting an Office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.
As a Brakes Team Leader, you'll be responsible for leading and motivating a team of New Business Development Managers.
You will be directly accountable for recruiting, selecting, and developing your team, fostering a culture of empowerment where every sale and service opportunity is realized.
You will serve as the key communication link between advisors and the wider business, ensuring effective communication across your team.
What you'll be doing:
* Managing and motivating 8–12 Desk Based BDMs, ensuring their development to reach full potential.
* Supporting the Inside Sales Manager in executing the department's strategic plan, including participating in projects as required.
* Identifying and managing pipeline opportunities to enhance revenue and customer experience.
* Encouraging team participation in incentives and process improvements, with clear goal setting.
* Engaging in strategic planning, coaching, training facilitation, and meeting KPI metrics.
What we are looking for:
* Proven experience as a team manager or supervisor, ideally in a contact centre, with a successful track record in onboarding new business activity.
* Confident, self-motivated, and positive with strong commercial acumen.
* A customer-centric approach in all dealings with customers, peers, staff, and suppliers.
* Excellent communication, influencing, and negotiation skills, both written and verbal.
* Strong planning and organizational skills, capable of working under pressure and prioritizing in a deadline-driven environment.
Above all, you will aim to deliver the best solutions and experiences to your internal and external customers.
You will get:
* Huge discounts on a variety of food and award-winning products.
* Generous holiday allowance with optional purchase.
* Recognition awards and incentives.
* Pension scheme.
* Opportunities for career growth within Sysco, the world’s leading foodservice business.
* And much more…
There’s a lot on offer, so what are you waiting for? Apply Now!
Additional Information
All your information will be kept confidential according to EEO guidelines.
At Brakes, everyone is welcome. We focus on your potential and unique talents rather than just your CV. We are committed to fostering a diverse and inclusive culture where everyone has a voice and equal opportunities. We support you throughout the application process and are happy to make adjustments as needed.
About Brakes
Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. We deliver high-quality fresh and frozen foods nationwide to pubs, restaurants, schools, care homes, and hospitals. Our dedicated 8,000-strong workforce is proud to be part of this vital service, and we are growing!
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