Internal Sales Engineer
Are you a customer centric, personable, proactive self-starter with exceptional communication skills?
If so, we have an exciting opportunity providing first class support to our customers and external sales team.
Salary: up to £40,000 (depending on experience)
Location: office based (SO16 0BT)
Hours of work: 35 hours (Mon – Fri)
Holiday: 25 days (plus bank holidays)
About Us
ESSCO exists to design and supply the most energy efficient products and systems it can, to the ventilating, air conditioning and process industries. We inspire our team to provide solutions that address the climate crisis.
We are looking for a confident Internal Sales Engineer to join our team to play an integral role in growing this newly formed division. The Internal Sales Engineer will be dealing with customer enquiries and producing quotations with supporting documents, finding the best solution and providing a first-class service.
Working with selected manufacturing partners you will demonstrate a level of Valve and or Instrumentation knowledge to assist our customers from the outset. Additional and continuous training will be provided
Duties & Responsibilities
* Respond to customer enquiries providing a competitive quotation that meets their requirements.
* Process sales orders and maintain accurate records.
* Liaise with operations and logistics to ensure all orders are delivered on schedule.
* Collaborate with the internal and external sales team to meet and exceed sales targets.
* Route qualified opportunities to the appropriate external salesperson.
* Manage and resolve customer queries in a timely and efficient manner.
* Provide customers with a good understanding of our products and services.
* Build and maintain supplier relationships.
Experience & Skills
* Excellent written and verbal communication skills
* Able to maintain professionalism under pressure
* High-level of attention to detail
* Ability to multi-task and prioritise effectively
* Able to effectively problem solve and resolve customer complaints
* Commitment to providing first class customer service
* Good team player
* IT literate
* Previous customer service or sales experience
* Quotation and order processing experience
This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company.
Apply today to be considered for the role.
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.