Job Purpose
Are you a passionate care professional ready to take the next step in your leadership journey? Do you want a rewarding role where you can inspire a team, support vulnerable adults, and truly make a lasting difference every day?
We are looking for a dedicated and compassionate Care Team Leader to join our residential mental health service, Laughton Croft. This is an exciting opportunity for someone who thrives in a fast-paced, person-centred environment and is passionate about delivering high-quality care and support to adults with mental health needs.
As a Team Leader, you will play a key role in supporting the Registered Manager and Deputy Manager with the day-to-day running of the service. You’ll lead shifts, mentor staff, oversee care delivery, and help create a safe, empowering, and recovery-focused environment where residents can thrive.
This is more than just a leadership role, it’s an opportunity to positively impact lives, champion best practice, and help individuals achieve greater independence, confidence, and wellbeing.
What You’ll Be Doing
Leadership & Shift Coordination
* Lead and motivate care staff to deliver exceptional, person-centred support
* Act as the senior member of staff on shift, providing guidance and direction
* Ensure the smooth and effective running of the service day-to-day
* Promote a safe, supportive, and positive living environment for residents
* Respond confidently to incidents, safeguarding concerns, and emergencies
Care Planning & Resident Support
* Develop and maintain detailed, person-centred care plans tailored to individual needs
* Complete and review risk assessments and mental capacity assessments
* Create personalised Safety Plans, Life Plans, and “All About Me” profiles
* Support residents with daily living, emotional wellbeing, independence, and recovery goals
* Build meaningful relationships with residents and encourage positive outcomes
Team Development & Communication
* Support, supervise, and mentor care staff to help them grow and succeed
* Lead handovers and team meetings to ensure excellent communication across shifts
* Work collaboratively with families, healthcare professionals, and external agencies
* Promote a positive team culture built on respect, compassion, and accountability
Quality & Compliance
* Ensure all care records and documentation are accurate, up to date, and compliant
* Support audits, inspections, and quality monitoring within the service
* Champion safeguarding, best practice, and high standards of mental health care
* Ensure all staff follow policies, procedures, and recovery-focused approaches
Essential
* Previous experience working within mental health or residential care services
* Experience in a Senior Support Worker, Team Leader, or similar leadership role
* Strong understanding of care planning, risk assessments, and safeguarding procedures
* Knowledge of the Mental Capacity Act and person-centred care approaches
* Ability to confidently lead shifts and support a care team effectively
* Excellent written and verbal communication skills
* Ability to maintain accurate records, reports, and documentation
* A compassionate, professional, and proactive approach to supporting residents
Desirable
* NVQ/QCF Level 3 (or above) in Health & Social Care
* Experience completing Mental Capacity Assessments and safety planning
* Experience conducting staff supervisions and mentoring team members
* Knowledge of CQC standards and regulatory requirements within residential care services
Key Skills
* Strong leadership and decision-making abilities
* Excellent organisation and time management skills
* Ability to problem solve and remain calm under pressure
* Effective communication and interpersonal skills
* High attention to detail with record keeping and documentation
* Compassionate, recovery-focused, and person-centred approach to care
* Mileage paid over 5 miles (up to 50 miles per day)
* Life insurance
* Company pension in place
* Meals provided
* 24/7 free counselling service
* On site car park
* Monthly staff bonuses
* Refer a friend scheme of up to £250 each
Full time (37.5 hours per week). Starting from £13.50, based on experience
Please note: Applicants must currently live in the UK. Sponsorship is not available for this role.
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