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Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This includes upholding high standards of cleanliness, gym floor interaction, leading inductions, and teaching engaging group exercise classes.
Responsibilities:
1. Place member experience at the heart of everything you do by engaging with members on the gym floor.
2. Deliver welcoming and engaging prospective member tours in line with JD Gyms brand standards.
3. Lead engaging group exercise classes.
4. Conduct informative member inductions.
5. Support prospective members with joining JD Gyms as needed.
6. Perform club standards checks, ensuring accurate record keeping as per JD Gyms procedures.
7. Provide ad hoc support to members when required.
8. Maintain high standards of cleanliness as set by Gym Management.
9. Uphold brand standards, ensuring the club is safe and compliant with health and safety regulations.
10. Monitor service delivery through performance metrics and member feedback.
11. Operate safely and legally at all times during employment.
12. Consider energy, environmental issues, and waste management in daily operations.
13. Analyze and present key data to support new initiatives and developments.
Skills and Experience:
* Passion for fitness, health, wellbeing, and helping others.
* Embodies JD Gyms brand standards and values.
* Enthusiastic and eager to learn.
* Adaptable to different personalities.
* Resilient and receptive to feedback.
* Understands the importance of delivering a great member experience.
* Flexible with working hours.
* Team-oriented, committed to working hard for members and the community.
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