Real Estate and Workplace Solutions (RE&WS) is a critical component of the WTW Enterprise Delivery Organization (WE DO), comprising
1. Corporate Real Estate (CRE): WTW’s real estate strategy, transactions, office designs and construction
2. Facilities Services (FS): ongoing office management, maintenance, sustainability, security, and health and safety
3. Operations & Information Management (O&IM): financial oversight, workplace data and evaluation, workplace technology, workplace communications and change management
The Role
RE&WS Technology are looking for a Assistant Technology Manager to co-ordinate, monitor and deliver workplace technology projects, manage dependencies, track risks and resolve issues that arise during implementation. Strong relationships with CRE, FS and O&IM – plus Technology and functions – are essential (particularly in Asia Pacific).
The successful candidate will represent RE&WS Technology on office transformation projects, executing the current methodology, collecting data to influence the RE&WS strategy, and identify opportunities for meaningful continuous improvement. The role provides a career growth opportunity through visibility on RE&WS projects, the development of new skills, stakeholder management and project ownership.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
4. Ownership of workplace technology on designated real estate transformation projects
5. Focus on APAC projects, therefore the ability to work flexibly, scheduling working day to attend key geography stakeholder meetings is essential, with occasional travel
6. Support the implementation of Freespace, Book-a-Room, Outlook and Kadence across global projects
7. Develop into a Subject Matter Expert for issue resolution
8. Maintain relationships with key global vendors, monitoring and driving performance
9. Contribute to the financial controls and governance processes and track billing against budgets
10. Form and maintain productive relationships with key business and function stakeholders
11. Create and maintain project reporting, detailing progress against KPI metrics
12. Track, manage and mitigate any risks and issues. De-escalate the impact of these events