The opportunity
Delaware North UK is hiring a full-time Business Account Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. Here, there’s endless opportunities to thrive. As Event Sales Account Manager, you will be managing sales and coordinating meetings and events at Stadium of Light from initial point of contact to event days. If you are the determined, focussed, and sales driven Business Accounts Manager we are looking for, ready to learn and grow in your career, take a shot at your new job with us. Be part of a successful team propelling business growth in this fantastic atmosphere.
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet.
* A generous 33-day holiday allowance (including bank holidays)
* Favourable pension contributions
* Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026
What will you do?
* Manage sales and enquiries for events and all non-matchday business, proactively engaging with both new and previous accounts to encourage innovative events and discover opportunities
* Conduct venue show‑rounds to ensure accurate and best representation of our facilities and offerings, guiding to maximise sales conversion and ensure a successful event
* Ensure event information is detailed accurately to maximise sales opportunity and revenue, sharing value in food, beverages, and other items, exceeding sales targets while supporting excellent guest experiences
* Attend team meetings to discuss pipeline and activity, contributing to the annual sales and marketing plan
* Ensure all legal requirements are met, and the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
* 3+ years’ experience, preferably in a similar sales coordination setting, including stadiums, conference venues, or hotels
* No degree required
* Skills in IT literacy, teamwork and collaboration, attention to detail, quality focus, guest and client focus, and excellent written and verbal communication
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