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About the role
Are you a dab-hand in DIY and general maintenance?
Are you looking for a fun and fast-paced environment to work in, with great benefits?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Facilities Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional days holiday with length of service, up to five days
* Ongoing training and development with opportunities for career progression
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, cognitive behavioural therapy, and Mental Health First Aiders
* Long service awards
* A £15 donation to Barnardo's upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
We need a highly motivated Facilities Team Member to work alongside our centre team. You will maintain high standards across our centres and ensure our lanes are fully operational. You will liaise with team members and customers regarding any faults experienced at the centre.
We provide thorough induction and ongoing training to equip you for success, along with opportunities for career advancement into management roles.
Your professional, engaging customer service, high energy, and enthusiasm will ensure our customers enjoy an excellent, value-for-money experience with every visit.
To be a successful Facilities Team Member, we look for:
* Excellent customer service skills and the ability to communicate effectively at all levels
* High energy and adaptability to a fast-paced environment
* A friendly, supportive team player
* Flexibility in working hours and shifts
* Basic literacy and numeracy skills
* A proactive approach to identifying and resolving issues
* Ability to maintain equipment and standards to the highest level
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and friendly competition. Since listing on the stock market in 2016, we have expanded to 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are proud to be market leaders in experiential family entertainment.
We continue to grow, opening approximately three new sites annually. We value diversity and inclusion, committed to creating a workplace that promotes equal opportunities. We believe that a diverse team makes us more relevant, competitive, and resilient.
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